Our community of loyal customers makes our brand who we are. That is why we have launched our new Florence Black Loyalty Program, which rewards our existing customers every time you shop with us. It is our way of saying "thank you" to each and every one of you for joining us on our journey. When creating this Program, we wanted to give you rewards that you actually care about, which is why our Tiers feature exclusive discounts, birthday gifts, free shipping & returns, invite-only events, special sales, early access to releases and personalised pieces. Plus plenty opportunities to earn bonus points. 


Read our Tiers to discover benefits and point requirements.

Our community of loyal customers makes our brand who we are. That is why we have launched our new Florence Black Loyalty Program, which rewards our customers every time you shop with us. It is our way of saying "thank you" to each and every one of you for joining us on our journey. Our Tiers feature exclusive discounts, birthday gifts, free shipping & returns, invite-only events, special sales, early access to releases and personalised pieces. Plus plenty chance to earn bonus points. 


Read our Tiers to discover benefits and point requirements.

(3500+ POINTS)


15% OFF ALL GOLD TIER ORDERS
FREE SHIPPING AND RETURNS ON ALL GOLD TIER ORDERS
A WELCOME GIFT TO WEAR WITH PRIDE
A CURATED BIRTHDAY GIFT 
ACCESS TO SECRET SALES
24-HOUR-EARLY ACCESS TO NEW COLLECTIONS
PRIORITY INVITATIONS TO EXCLUSIVE EVENTS AND ONE-TO-ONE SESSIONS
DOUBLE POINTS DAYS

(1,500-3,499 POINTS)


20% OFF YOUR FIRST SILVER TIER ORDER

A SPECIAL BIRTHDAY GIFT FOR EVERYDAY USE

ACCESS TO SECRET SALES

4-HOUR-EARLY ACCESS TO NEW COLLECTIONS 

INVITATIONS TO SPECIAL EVENTS

DOUBLE POINTS DAYS

(500-1,499 POINTS)


15% OFF YOUR FIRST BRONZE TIER ORDER

BIRTHDAY GIFT (100 POINTS)

ACCESS TO SECRET SALES

2-HOUR-EARLY ACCESS TO NEW COLLECTIONS

INVITATIONS TO SPECIAL EVENTS

(0-499 POINTS)


WELCOME GIFT (100 POINTS)

BIRTHDAY GIFT (100 POINTS)

FREE SHIPPING AND RETURNS ON YOUR FIRST ORDER

As part of our Loyalty Program, you'll earn 1 point for every 1 GBP spent. The more points you have, the higher your Tier and the more great rewards you'll receive. Once you hit a Tier, you'll get to enjoy the benefits of that Tier for a whole year.* You'll also receive bonus points, such as when you first sign up and on your birthday.


Shop online and at our pop-ups, take advantage of our Double Points Days and refer your friends and family, through our Referral Program.


1. Complete our online Loyalty Program form via the button below. Only one account is permitted per customer.


2. Make sure to enter your birthday for birthday gifts!


4. Shop online to earn loyalty points.


5. Level up through our Tiers with your loyalty points to earn discounts, access to secret sales, free shipping and returns, special gifts and events, personalised pieces and more!


1. Complete our online Loyalty Program form via the button below. Only one account is permitted per customer.


2. Make sure to enter your birthday for birthday gifts!


3. Shop online, at our pop-ups or refer to earn loyalty points.


4. Level up through our Tiers with your loyalty points to earn discounts, access to secret sales, free shipping and returns, special gifts and events, personalised pieces and more!