PAYMENT

Florence Black currently offer three different forms of payment. These are as follows:

• Paypal
• Stripe
• Clearpay

All payments made through any of our payment portals will not be shipped until payment is confirmed received.

FLORENCE BLACK INFO:

Florence Black LTD (company number: 10679764) are a UK based company registered in the UK

Florence black have compiled this privacy policy to set out the basis on which any personal data that we collect from you or you provide to us will be processed. Please read the following documentation To Understand our stance with regards to any personal data received and how this may be used.

This Privacy Policy applies to all stores, websites and mobile applications owned and operated by Florence Black.

By using our services, you (and any parent/guardian) agree that you have read and understood our policies and are bounded by the terms and conditions.

INFORMATION USE

Any information you give to Florence Black may be used in the following manner:

• Providing information on any upcoming or current goods and services we offer, upcoming events, surveys, feedback and questionnaires.
• Notifying any changes in our services.
• Delivery Information.
• Contact you with regards to a product or service Florence Black have provided you.
• Investigate the validity of a transaction in the event of suspicious activities e.g. Fraud.
• In conjunction with any information received from other sources.

Any information that Florence Black collects may be used in the following manner:

• Use of interactive functions on the website/App,
• Safety for the user of the website/app.
• Conveying different goods and services Florence black offers that are relevant to previous product views/purchases.
• Troubleshooting, data analysis, testing, researching, statistical and surveyor purposes.

Florence black has business partners, suppliers and sub-contractors of which in some circumstances the following information may be shared:

• Delivery information including a telephone number to the courier company for smooth transaction between our warehouse and your household.
• Advertisers and advertising networks to provide adequate adverts appropriate to you.
• Service Providers who carry out analysis of results form surveys, feedback and questionnaires.

Florence black may pass the following information on to third parties:

• Suspicion of illegal/harmful activities to appropriate organisations.
• To comply with any legal obligations, subpoena or court orders.
• IF any business or assets are sold or bought personal information may be disclosed to the seller or buyer.

INFORMATION STORAGE

Any personal data that we collect or receive may be transferred and stored at a location outside of the European Economic Area. This information may also be processed by staff or suppliers operating outside of the EEA. By the use of our services you agree to this transfer, storing and processing.

CHILDREN

Any Child under the age of 13 are not permitted to use our service.

THIRD PARTY SITES

Our website and app may contain links to other sites such as social media. We are not responsible for their privacy policies and our privacy policy does not apply to these sites. Their privacy policy should be examined before use.

CHANGES TO PRIVACY POLICY

Any changes made to the privacy policy will be posted on this page and where necessary emails will be sent to you. To request any information on personal data stored please contact customerservice@florenceblack.co.uk

INFORMATION SECURITY

We use cyber security to stop any information you provide from unauthorised access and use. Any information you provide is secured using ssl/tls technology. Payments are directed to PayPal, which is one of the securest methods of payment online. For their policies/terms and conditions please visit their website.

Whilst we use the best cyber security available, it can never be 100% secure and we can’t give our customers a 100% guarantee of this. Therefore, any information provided by you is at your own risk.

COOKIES

Florence Black use cookies and other web technologies in order to collect information about your usage and device including, without limitation, location based data, device identifier numbers, browsing history, domain name, Internet Protocol (IP) address, browser type, date and time of each visit, the pages you visit, and other information.

This is to enhance your shopping experience by tailoring information provided, which we believe to be more beneficial to you.

If you use our services, you consent to the use of web technologies (such as cookies). If you wish to turn off cookies, please visit the appropriate settings on your web browser.

Florence black has business partners, suppliers and sub-contractors of which in some circumstances the following information may be shared:

• Delivery information including a telephone number to the courier company for smooth transaction between our warehouse and your household.
• Advertisers and advertising networks to provide adequate adverts appropriate to you.
• Service Providers who carry out analysis of results form surveys, feedback and questionnaires.

Florence black may pass the following information on to third parties:

• Suspicion of illegal/harmful activities to appropriate organisations.
• To comply with any legal obligations, subpoena or court orders.
• IF any business or assets are sold or bought personal information may be disclosed to the seller or buyer.

INFORMATION STORAGE

Any personal data that we collect or receive may be transferred and stored at a location outside of the European Economic Area. This information may also be processed by staff or suppliers operating outside of the EEA. By the use of our services you agree to this transfer, storing and processing.